Privacy Policy

Effective Date: October 15, 2026

Julie Plutt, LPCC (the “Practice,” “we,” “us,” or “our”) is committed to protecting the privacy and personal information of individuals who visit our website, www.juliepluttlpcc.com (the “Website”).

This Privacy Policy describes how the Practice collects, uses, stores, and discloses information obtained through the Website, including information submitted through contact forms and collected through website analytics.

By using the Website, visitors acknowledge the information practices described in this Privacy Policy.

1. Information We Collect

The Practice may collect personal information that visitors voluntarily provide, as well as certain information collected automatically through the Website.

Information Provided Voluntarily

When visitors submit an inquiry through the Website’s contact form, the following information may be collected:

  • First and last name

  • Email address

  • Phone number

  • State of residence or location

  • How the visitor heard about the Practice

  • Information voluntarily included in the message field

This information is collected for the purpose of responding to inquiries about therapy services, determining eligibility for services, and providing information about scheduling and availability.

Visitors are encouraged not to submit sensitive personal information, medical histories, diagnoses, or detailed descriptions of mental health concerns through the Website’s contact form.

Information Collected Automatically

When visitors access the Website, certain technical information may be collected through Squarespace and its website analytics tools.

This information may include:

  • IP address

  • Browser type and operating system

  • Device information

  • Pages visited

  • Date and time of website visits

  • Referral sources

  • General geographic location

  • Website interactions

This information is used to evaluate Website performance, improve functionality, and understand how visitors access and interact with Website content.

2. How We Use Personal Information

The Practice uses information collected through the Website for legitimate business and administrative purposes, including:

  • Responding to prospective client inquiries

  • Providing information about therapy services and availability

  • Determining whether services are available in a visitor’s state

  • Facilitating scheduling and consultation requests

  • Maintaining Website functionality and security

  • Evaluating Website performance

  • Improving the accessibility and usefulness of Website content

  • Complying with applicable legal and professional obligations

The Practice does not use contact form submissions to enroll visitors in newsletters or promotional email campaigns.

The Practice does not sell personal information collected through its contact forms.

3. Contact Forms and Electronic Communications

The Website uses Squarespace contact forms to allow prospective clients to submit general inquiries.

Information submitted through these forms is stored within Squarespace and transmitted to the Practice’s business email account, which is provided through Google Workspace.

Although the Practice takes reasonable precautions to protect personal information, standard website contact forms and email communications cannot be guaranteed to be completely secure.

Visitors should avoid submitting sensitive medical information, detailed mental health histories, or other confidential clinical information through the Website’s contact forms.

Submitting a contact form does not establish a therapist-client relationship.

4. Third-Party Service Providers

The Practice uses third-party services to operate the Website and facilitate communication with prospective clients.

These services include:

Squarespace

Squarespace provides Website hosting, contact form functionality, data storage, and website analytics.

Information submitted through the Website’s contact forms is processed and stored by Squarespace.

Google Workspace

Google Workspace provides the Practice’s business email services.

Contact form submissions are transmitted to the Practice’s Google Workspace email account for review and response.

Google Search Console

Google Search Console provides information about the Website’s performance in Google Search, including search queries, impressions, clicks, and search visibility.

Google Search Console does not require the installation of visitor-tracking cookies on the Website.

SimplePractice

The Website provides an external link to SimplePractice, which the Practice uses for appointment scheduling, client communication, and practice management.

Visitors who access SimplePractice are subject to the privacy and security practices applicable to that platform.

The Practice does not embed SimplePractice scheduling forms directly into the Website.

Third-party providers may process information in accordance with their applicable privacy policies and service agreements.

5. Cookies and Website Analytics

The Website uses cookies and similar technologies to support functionality and understand visitor activity.

Cookies are small data files stored on a visitor’s device that may be used to maintain website functionality, remember preferences, and analyze website traffic.

The Website uses Squarespace Analytics to evaluate Website performance and visitor engagement.

Visitors are provided with cookie consent controls that allow them to accept, decline, or manage optional cookies.

Non-essential cookies are restricted pending visitor consent, subject to the technical operation of the Website and its service providers.

Visitors may also manage cookies through their browser settings.

Disabling certain cookies may affect Website functionality.

6. California Online Privacy Disclosures

The Practice recognizes the privacy rights of California residents and complies with applicable California privacy laws, including the California Online Privacy Protection Act (CalOPPA).

California residents may contact the Practice to request information about personal information submitted through the Website, including requests to review or correct information.

Requests will be evaluated and addressed in accordance with applicable laws and professional record-retention obligations.

Online Tracking and Do Not Track Signals

The Website provides cookie consent controls for managing optional cookies.

[Before publication: Confirm whether Squarespace honors browser Do Not Track signals or Global Privacy Control signals independently of the Website’s cookie consent controls. Insert an accurate disclosure describing the Website’s actual response.]

The Practice does not knowingly use the Website to track individual visitors across unrelated third-party websites for targeted advertising.

Third-party service providers may collect technical information as described in this Privacy Policy.

California Medical Information

Clinical information obtained in connection with professional mental health services is handled in accordance with applicable confidentiality laws, including the California Confidentiality of Medical Information Act (CMIA).

Medical information is not disclosed except as authorized by the individual or otherwise permitted or required by applicable law.

7. Minnesota Privacy Disclosures

The Practice recognizes the privacy and confidentiality requirements established by the Minnesota Health Records Act.

Health records created or maintained in connection with professional counseling services are handled in accordance with applicable Minnesota laws governing patient confidentiality, access to records, and disclosure of health information.

Disclosure of health records is subject to applicable consent requirements and legally authorized exceptions.

Individuals seeking access to their clinical records should contact the Practice directly or follow the procedures outlined in the Practice’s informed consent and privacy documentation.

8. Protection of Personal Information

The Practice takes reasonable precautions to protect personal information from unauthorized access, use, or disclosure.

Information collected through the Website is processed and stored using third-party service providers, including Squarespace and Google Workspace.

Despite reasonable precautions, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Visitors are encouraged to use the Practice’s designated client communication platform for confidential clinical communications.

9. Data Retention

Personal information submitted through the Website may be retained in Squarespace and the Practice’s business email account for as long as reasonably necessary to respond to inquiries, maintain appropriate business records, and satisfy applicable legal or professional obligations.

Information may be deleted when it is no longer necessary for these purposes, subject to applicable retention requirements.

Information that becomes part of an individual’s clinical record may be subject to separate record-retention requirements under California or Minnesota law.

10. Individual Privacy Rights

Individuals may contact the Practice to request:

  • Access to personal information they have submitted through the Website

  • Correction of inaccurate personal information

  • Deletion of personal information, where permitted by law

  • Information about how their personal information is used or maintained

Requests will be reviewed in accordance with applicable privacy laws and professional obligations.

Certain information may need to be retained to comply with legal requirements, professional recordkeeping obligations, or other lawful purposes.

The Practice may take reasonable steps to verify an individual’s identity before fulfilling a request.

11. Children’s Privacy

The Website provides general educational information about mental health and therapy services.

It is not intended to independently collect personal information from children under the age of 13.

Parents or legal guardians seeking information about services for minors are encouraged to contact the Practice directly.

Information concerning minor clients is handled in accordance with applicable California and Minnesota laws governing consent, confidentiality, and access to mental health records.

12. External Websites

The Website may contain links to third-party websites, educational resources, and external service providers.

The Practice is not responsible for the privacy practices, security, or content of external websites.

Visitors are encouraged to review the privacy policies of third-party websites before providing personal information.

13. Changes to This Privacy Policy

The Practice reserves the right to modify this Privacy Policy to reflect changes in Website functionality, business practices, or applicable legal requirements.

Any revisions will be posted on this page with an updated effective date.

Material changes will be communicated as required by applicable law.

14. Contact Information

Questions regarding this Privacy Policy or requests concerning personal information may be directed to:

Julie Plutt, LPCC

Email: contact@julieplutt.com

Website: www.juliepluttlpcc.com